Scan statistics explained
What we count as a scan, what each chart shows, how to export the numbers, and what we never store about the people who scan.
Every dynamic code counts its scans. Open Analytics for all your codes together, or open one code in your dashboard to see just that one.
What counts as a scan
A scan is one person opening your code. Search engine crawlers, bots and the link previews that chat apps make when someone pastes the link are skipped, so they do not inflate your numbers.
Scans that are stopped by a rule, for example before a scheduled start date or after the scan limit, are not counted as scans either.
What you see
| Number or chart | What it means |
|---|---|
| Total scans | Every counted scan in the chosen period |
| Unique scanners | Roughly how many different people scanned, counted per day |
| Trend | This period compared with the period just before it |
| By day | Scans per day as a line chart |
| Time of day | Which hours your code gets scanned most |
| Countries and cities | Where scans happen, based on the network the phone uses |
| Devices, systems, browsers | Phone or tablet, iOS or Android, and the browser that opened the page |
Switch between the last 7, 30 or 90 days at the top of the page. Locations are approximate: a phone on mobile data can show up in a nearby city.
Export to a spreadsheet
Use the CSV export on the analytics page to download the scans for the chosen period. It opens in Excel, Numbers or Google Sheets.
Privacy
We never store the IP address of anyone who scans. To count unique scanners we keep a one-way hash that changes every day, so a person cannot be followed from one day to the next. More in our privacy policy.
Did this not answer it?
Email [email protected] and a person will reply, usually within one business day.
Related articles
- Access rules: schedule, scan limit and passwordChoose when a code starts and stops working, stop it after a number of scans, or ask for a password before it opens.
- Change where a code points after printingEdit the link, file or page behind a dynamic code from your dashboard. The printed code stays the same and opens the new content.
Updated 2026-11-14