What happens when a plan ends
Dynamic codes stop at the end of the paid period and show an inactive page. Your codes stay in your account, and subscribing again brings them back.
Dynamic codes go through our servers every time they are scanned. That is what lets you edit them and see their statistics, and it is what your plan pays for. So when a plan ends, those codes stop opening their content.
When it happens
Nothing changes the moment you cancel. You keep full access until the end of the period you already paid for. When that period is over, your dynamic codes stop working.
What scanners see
Someone who scans one of your codes sees a page that says "This QR code is inactive", with a note that the owner has paused it or it is no longer active. They do not see an error, and the page does not show your content.
What stays in your account
- All your codes, with their content and design.
- Their short links. Nobody else can take them.
- Your scan statistics.
You can still sign in at /login and see everything in your dashboard.
Bringing codes back
Subscribe again from your account and the same printed codes start working again within seconds. You do not need to reprint anything. See pricing for the plans.
If a payment fails
Cards expire and banks sometimes decline a payment. When a renewal fails, there is a short grace period of about 3 days while the payment is tried again, and your codes keep working. Update your card in that time to avoid any gap.
Did this not answer it?
Email [email protected] and a person will reply, usually within one business day.
Related articles
- How to cancel your subscriptionSend the cancellation form or email support. We cancel and confirm by email, usually within one business day, and you are not charged again.
- Plans and billingThe 7-day trial for $1.00, the 4-week, quarterly and annual plans, what they include, how you are charged and what shows on your card statement.
- Troubleshooting a code that will not scanA checklist for codes that do not scan or open the wrong page, and what each message on the scanner's phone means.
Updated 2026-11-14